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17 Articles iPhone App
14 Articles Android App
- Driver is still getting calls and texts while s/he is driving.
- Consumer: How can I see the family dashboard from my mobile device?
- Does LifeSaver keep scores for driving when I am riding as a passenger? How can I avoid having points taken as a passenger?
- How much memory does LifeSaver app take on iPhone and Android?
- My driver is not driving but I get departure/arrival notifications.
9 Articles Fleet Portal Setup
- How to reset portal password?
- User is Active in portal but not getting Arrival or Departure Notifications
- App is not recording drives or scores for certain drivers.
- Can a driver be part of more than one fleet/parent portal?
- Onboarding: Overview of onboarding process (when having to add a large number of drivers).
10 Articles Android Setup
- User is Active in portal but not getting Arrival or Departure Notifications
- LifeSaver is locking over google or waze maps when driving.
- Onboarding: Is there a way fleet admins/safety officers can install LS on their drivers’ cell phones?
- Onboarding: Why do some drivers have no “Device Type” specified, once imported?
- Installation: New driver is not getting confirmation code after entering cell number.
10 Articles iPhone Setup
- Driver is not getting the invite text
- In the US: There is a pre-populated country code other than ‘1’ when registering my cell #.
- Driver can not connect to my fleet portal after s/he was invited to join my fleet
- User is Active in portal but not getting Arrival or Departure Notifications
- I can still text/phone with my iPhone. It isn’t locking.
6 Articles Parent Portal Setup
- How to reset portal password?
- I don’t see how to monitor my driver and get alert notifications when they drive.
- Can a driver be part of more than one fleet/parent portal?
- Consumer: How can I see the family dashboard from my mobile device?
- FAQ: Email already exists when trying to create LifeSaver Driver Portal Account
6 Articles Notification Problems
- How to turn off Arrival Notifications for myself?
- User is Active in portal but not getting Arrival or Departure Notifications
- I don’t see how to monitor my driver and get alert notifications when they drive.
- My texts are coming in the wrong timezone
- I stopped using LifeSaver but I keep getting drive updates via email.
6 Articles Fleet Scoring and Reporting
- Driver shows up Inactive on fleet exception report, but shows active in the portal. Why?
- App is not recording drives or scores for certain drivers.
- How do I use GPS/Maps without triggering a LifeSaver violation?
- Can I set Hours of Operation differently by driver? Or is it only one set of hours for all drivers?
- Does LifeSaver have any independent industry, research, or market data about distracted driving?
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